Microsoft is expanding its Dynamics 365 service with new online commerce and retail store management capabilities, among other features. The Commerce and Connected Store applications will extend the ...

Microsoft is filling out its Dynamics 365 CRM/ERP line-up with more modules and tools as part of its Dynamics 365 "Spring '18" update that will start rolling out in April 2018. Microsoft will be ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

A challenge with artificial intelligence (AI) and mixed reality is often figuring out how to apply the somewhat futuristic concepts to everyday business problems. Microsoft is trying to move that ...

Last month, Microsoft revamped Dynamics NAV as a more modular solution, converting it to Dynamics 365 Business Central. The service was updated a few days ago to introduce new tools for data ...

Microsoft Solutions Partner Unify Dots to host Copilot-Powered AI webinars in Microsoft Dynamics 365 Hosted by Unify Dots, these educational webinars showcase demos and updates in Dynamics 365 Finance ...

With regards to its Dynamics 365 suite of services, recent major changes Microsoft has brought include the introduction of a Fraud Protection app, other brand new apps powered by Azure AI, and more.