A recent MuleSoft survey revealed that almost all (97%) IT leaders in the Asia-Pacific region have already implemented or plan to deploy artificial intelligence (AI) agents within the next two years, ...

Rather than being preoccupied with large language models, Salesforce is now focused on building AI agents, with an eye on achieving what it calls ‘enterprise general intelligence’.

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...

Salesforce's State of the AI Connected Customer report has highlighted declining consumer trust in companies and an increasing reliance on Artificial Intelligence (AI) in customer interactions. The ...

After Salesforce (CRM) reported revenue for the first quarter of fiscal 2025 that missed analysts' estimates and offered weaker-than-expected guidance for the second quarter, executives joined the ...

Investors have been increasingly asking when software companies will start to see a return on the investments they’ve made into artificial intelligence. Results from Salesforce Inc. could provide ...

Salesforce already possesses an extraordinary amount of data on the world’s biggest companies. The software giant’s acquisition of data management and analytics firm Informatica, however, signals its ...