The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce has been adding new features and capabilities since the launch of its AI agent platform a year ago at a furious ...

Eightfold AI announced an expansion of its relationship with Salesforce. Through this agreement, organizations will have access to talent intelligence solutions on Agentforce, an AI skills-powered ...

Cyber criminals are blackmailing 39 well-known companies on a darknet leak site. They copied their data from Salesforce.

Customer relationship management (CRM) platform Salesforce said Wednesday it’s expanding its client services to include management of non-fungible token (NFT) loyalty programs. According to its ...

Salesforce said it will not submit to extortion demands after a threat group claimed to have a massive trove of data ...

Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced that Vonage, a leader in AI, Cloud, and 5G-powered software solutions for enterprises, will deploy Data Cloud and Agentforce to deliver ...

Salesforce is under scrutiny following a major cybersecurity incident, which has resulted in a significant exposure of ...

An extortion group has launched a new data leak site to publicly extort dozens of companies impacted by a wave of Salesforce ...

The claims were all filed in Northern California, where Salesforce is headquartered, over the past five weeks and suggest ...