"We are very excited to have Vonage, a leading Salesforce Service Cloud Voice partner, take this very important step to expand its deep Salesforce integration through BYOC for CCaaS, delivering the ...

One of the first contact centre providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution “We are very excited to have Vonage ...

One of the first contact centre providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution Vonage, a global leader in cloud ...

On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...

BELMONT, Calif., May 05, 2025--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced it has launched RingCX™ for Salesforce Service ...

Salesforce's telephony partners can now implement external routing directly in Salesforce Omni-Channel. In the Summer 2017 release customers can request to have this feature enabled, and have their ...