Booking an appointment or virtually queuing to receive service from a bank, local government office or a retailer has never been easier. Customers can receive a virtual ticket, stay informed, book and ...

We consider a single-server queuing system with several classes of customers who arrive according to independent Poisson processes. The service time distributions are arbitrary, and we assume a linear ...

Internet users around the world depend on various computer networks services such as video-conferencing, FTP and VoIP as a next generation Internet applications. This paper presents performance ...

ASHEVILLE, N.C.--(BUSINESS WIRE)--ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration.