How to Talk to a Real Human in Customer Service (and Get What You Want)

A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...
Oregonian

Miss Manners: How do I extract myself from long goodbyes on customer service calls?

DEAR MISS MANNERS: Can you please advise me on how to quickly and politely end a call with a customer service agent after the issue I’m calling about has been resolved? The agents often continue to ...