WeLiveSecurity

IT service desks: The security blind spot that may put your business at risk

Could a simple call to the helpdesk enable threat actors to bypass your security controls? Here’s how your team can close a ...
Bleeping Computer

Service desks are under attack: What can you do about it?

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

Help Desk Hijacks & Soaring Costs: RSA ID IQ Report Unveils Top Identity Threats

A new global report from RSA, the security-first identity leader, reveals that identity caused both more frequent and more ...

K2 Services Experts to Present at ILTA Webinar on Generative AI for Help Desks and Support Teams

K2 Services, a leading provider of comprehensive managed IT services for the legal industry, today announces that Nicholas ...

Third time's the charm? SolarWinds (again) patches critical Web Help Desk RCE

Then in October 2024, SolarWinds disclosed and tried to patch CVE-2024-28988, another 9.8-rated Web Help Desk Java deserialization RCE bug, which Trend Micro's Zero Day Initiative (ZDI) spotted while ...