The ServiceNow CIS-CSM certification exam offers a great opportunity for IT aspirants to verify their knowledge and skills. Everyone can appear in the Certified Implementation Specialist - Customer ...

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ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

ROCKVILLE, Md., Oct. 2, 2024 /PRNewswire/ -- 3CLogic, the leading AI and cloud contact center solution for ServiceNow®, today announced the integration of its AI and CCaaS capabilities by a leading ...

ServiceNow CSM can seamlessly escalate requests to live agents through ServiceNow's Configurable Workspace, and integrations with Contact Center as a Service partners like Genesys and Five9, while ...