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ServiceNow CSM unites front-, middle- and back-office teams to solve issues, fix problems before customers notice them, and simplify engagement to quickly take care of customer requests.

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ...

The ServiceNow CIS-CSM certification exam offers a great opportunity for IT aspirants to verify their knowledge and skills. Everyone can appear in the Certified Implementation Specialist - Customer ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.