LAS VEGAS, May 06, 2025--(BUSINESS WIRE)--Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation ...
For More Information: Run the ServiceWatch demo. Get more insight on the news in a Service Matters blog post. Visit the ServiceNow community to learn more about IT operations management and be ...
📌 Project Overview The Laptop Request Catalog Item project streamlines how employees request laptops through a dynamic and user-friendly ServiceNow interface. It replaces manual, error-prone ...
When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...
The customer services market is focusing too much on the receipt or engagement layer, which ultimately will largely be automated via web self-service or AI chatbots. Enterprises should instead be ...
ORLANDO, Fla.--(BUSINESS WIRE)--KNOWLEDGE17 – ServiceNow (NYSE: NOW), today announced ServiceNow Communities, a major new application in its Customer Service Management solution. More than ever, ...
Coventry Building Society, the second largest building society in the UK, is adopting new approaches to service delivery across its organization through the use of ServiceNow. Throughout the COVID-19 ...
SANTA CLARA, Calif., October 15, 2024--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner ® Magic Quadrant™ ...
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...
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