Many problems with smart meters relate to the in-home display not working, according to feedback we receive from our members and supporters. The in-home display (IHD), also called a smart meter ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

Energy smart meter displays have been watched more than the TV this winter as the cost of living crisis forces families to keep a sharp eye on their gas and electricity usage. But did you know that ...

Energy ministers have called for the regulator Ofgem to hold suppliers to account after it was revealed nearly four million ...

While you shouldn’t need to take a manual reading, knowing how to read your smart meter can come in handy in certain scenarios As of March 2025, around 39 million smart meters have been installed in ...

Millions of Brits have a smart meter display in their home, which should allow them to track how much they're spending on gas and electricity. But it turns out that many may not be working correctly ...

I have complained to British Gas that no smart meter in-home display was left by the previous owners of my new house. Originally, it informed me there were none in stock and that I could not lodge a ...