Here we’ve listed the issues and questions we hear most often, along with the experts' answers on what to do if you've experienced these issues. Some 16% of Which? members with smart meters said ...

Problems with energy firms receiving gas and electricity readings from smart meters was the most common problem reported in our survey of smart meter owners. We asked Which? members to tell us about ...

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Currently firms are fined if they fail to meet targets for installing new smart meters. But those targets don't take into account whether a meter is actually working or now, which disincentivises them ...

Around 2.6 million households have asked their energy supplier to fix to their smart meter or display because it is broken, with 1.4 million waiting six months or more to get it sorted. Three quarters ...

I have complained to British Gas that no smart meter in-home display was left by the previous owners of my new house. Originally, it informed me there were none in stock and that I could not lodge a ...

The way smart energy meters work in northern England and Scotland is causing issues for customers, BBC Panorama has been told. The body that represents energy companies, Energy UK, has confirmed for ...

Millions now have smart meter displays in their homes, which should enable them to monitor how much they're spending on our gas and electricity. For many it provides reassurance and enables them to ...

09:25, Thu, Nov 14, 2024 Updated: 09:27, Thu, Nov 14, 2024 Millions of smart meters across Great Britain are currently disconnected, leaving many at risk of paying inaccruate energy bills, according ...

A MAJOR energy supplier is urging 60,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must upgrade to a smart meter in ...