Oracle's database software is still widely used, but cloud computing has disrupted its business model. There's no doubt the company is losing mindshare among developers and start-ups. A free developer ...

Janette Novak is a freelance journalist and consultant who specializes in teaching online business and small business marketing. Previously, Janette owned a boutique marketing agency and served as a ...

Understanding your customer base and planning early are essential steps when designing a scalable, multi-tenant database ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

Software is a crucial element of modern scientific research. However, all too often, software is neither formally published nor cited in the literature, making it difficult for researchers and ...

Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024 Your email has been sent Qualtrics is adding a new menu of AI features that ingest huge amounts of ...

UK software company Transversal Corporation - which specialises in online, multichannel and self-service applications for customer-facing websites, including contact centres and internal HR functions ...