'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Posts from this topic will be added to your daily email digest and your homepage feed. The company couldn’t find a software or firmware fix The company couldn’t find a software or firmware fix is a ...

Heads up, Surface Pro 4 owners: Microsoft just launched a free replacement program to address a screen flicker issue affecting some devices. "We have heard your feedback and after careful examination, ...

Back in February, some Surface Pro 4 users began reporting some serious screen flickering issues that they were having. The issue was particularly troublesome for a couple of reasons. For one thing, ...

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

Microsoft is now stating that they will fix mysterious and spontaneous cracks in Surface Laptop 3 displays as they may have been caused by a "foreign particle" introduced during manufacturing. In ...

Microsoftが展開する独自開発ハードウェア「Surface Pro」や「Surface Laptop」の修理部品が販売開始されました。ディスプレイやバッテリー、カメラ、5Gアンテナなど多様な部品が用意されています。 Announcing the availability of consumer replacement components for Surface devices ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...