The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

Led by 25-year-old Grace Banker, 32 telephone operators — affectionately called “Hello Girls” back in the United States — became the first female combatants in World War I. It’s all in author Claudia ...

Switchboard operators were once an essential part of telephone communication in the late 19th- into the early 20th century. During that time, technology wasn’t advanced enough for people to directly ...

Before smartphones, most people kept in touch using landline telephones. And before direct dialing was common, some calls were handled by switchboard operators. During the 1950s, more than 220,000 ...

A telephone switchboard and its operator in 1935. (Source: Library of Congress) During his 77 years, Dennis Hall has seen a lot of changes in rural communications. More than that, he’s lived those ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. The essence of a telephone operator’s job was to efficiently connect a ...