Salesforce, Inc (NYSE: CRM) launched Einstein GPT, a generative AI CRM technology that delivers AI-created content across every sales, service, marketing, commerce, and IT interaction at hyperscale.

In this special feature, ZDNet examines how advances in AI, visualization and cloud technology are shaping modern data analytics, and how businesses are addressing data governance and a potential data ...

Salesforce will expand one of Tableau’s key AI features to its core customer relationship management platform, in one of its ...

In a bid to enhance its customer analytics business, cloud customer relationship management (CRM) supplier Salesforce has announced its intention buy data visualisation pioneer Tableau for $15.7bn.