As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Windows 10 was initially released in July 2015, around three years after the release of Windows 8. The update's main priority ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Microsoft ends support for its older OS today, but there are three ways to extend critical security updates and remain on ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Time has finally run out for Microsoft users reluctant to upgrade to Windows 11, but you have a few options if your computer doesn't meet the requirements.

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Microsoft ends support for Office 2016 and 2019 and urges users to upgrade to Microsoft 365 or Office LTSC 2024 for continued ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...