Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

The Chandigarh Zonal Office-I of the Enforcement Directorate (ED) conducted midnight searches across multiple locations in the tricity, busting illegal call centres that were duping foreign customers ...

DSG International PLC, which operates electronics and computer stores throughout Europe, has launched a large customer support operation to capitalize on the increasing frustration of consumers with ...

Techserve, a leading service and systems integration provider today announced a pioneering alliance with global remote tech support services provider iYogi to provide on-demand remote tech support for ...

ED carried out searches at 15 locations in Delhi Mumbai. Illegal call centres running from dingy rooms were duping US nationals. The agency claimed accused duped foreigners and used hawala channels to ...

IRVINE, Calif.--(BUSINESS WIRE)--For more than two decades, CallTek, an international white-label support company for technology operators and service providers, has transformed Call Center support ...

In a major operation against tech support scam case, the Enforcement Directorate (ED) carried out raids at around 15 ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...