The objective of this tutorial is to show the integration of Azure and Freshdesk. The scenario outlined in this tutorial assumes that you already have the following items: A valid Azure subscription A ...

After completing this tutorial, the Azure AD users you have assigned to Freshdesk will be able to single sign into the application at your Freshdesk company site (service provider initiated sign on), ...

For nearly a decade, Toni Matthews-El has published business topics ranging from cloud communication software to best steps for establishing your own LLC. In addition to Forbes Advisor, she's ...

Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both ...