This Django-based middleware application facilitates communication between Cisco UCCX (Unified Contact Center Express) and Cisco CUCM (Cisco Unified Communications Manager) by translating REST API ...

Developed on a ubuntu box with python. There are some caveats that I would like to outline. test10skills.csv Format the CSV for each user and substitute a throwaway skill if they require less than 10 ...

How to configure Collaboration System Release from a system perspective How to perform basic MACD (Move, Add, Change, Delete) tasks How to configure Cisco Unified Contact Center Express (UCCx) from a ...

How to configure Collaboration System Release from a system perspective How to perform basic MACD (Move, Add, Change, Delete) tasks How to configure Cisco Unified Contact Center Express (UCCx) from a ...

The UCCX Reporting Guide highlights ways to leverage AI insights and Qcloud dashboard visualizations to manage and optimize the Cisco UCCX infrastructure. ...The UCCX guide delves into [AI] ...