Salesforce has announced new Contact Center updates to its Service Cloud — an offering targeted at bettering customer experience and boosting the productivity of service teams. The new updates to the ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert today announced it has updated Total Expert on Salesforce, AppExchange, providing customers new ways to enhance the ROI of their Salesforce integrations. By ...

New agentic AI features are the big focus in Salesforce’s latest software platform update, including help simplifying sales and IT service operations.

Amsterdam, 23 september 2025 – ExpertLoop, een innovatief conversatie-orkestratieplatform, is met ingang van 15 september ...

Salesforce on Wednesday announced a bevy of new features and product updates across its Marketing and Commerce clouds, with many of the updates designed to advance the company's overarching Customer ...

RESTON, Va., Feb. 21, 2024 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., The Trusted Government IT Solutions Provider ®, today announced support for Salesforce’s industry-leading Customer 360 ...