Jerry Cao is a content strategist at UXPin — the wireframing and prototyping app — where he develops in-app and online content for the wireframing and prototyping platform. For details and visuals of ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Usability testing is an invaluable research method that involves observing representative users interacting with your product to assess how easy or difficult it is to use. The key benefits of this ...

Let's suppose that the "usability" mantra you've heard over the past few years has finally convinced you that conducting user research with your target audience is an essential aspect of your ...

Mozilla has launched a usability test plug-in for its open-source Firefox browser, in a bid to make testing and user feedback easier and more attractive. Test Pilot, an add-on for Firefox 3.5, was ...

Consumers consistently attempt to keep pace with developing digital technologies by creating new ways to navigate through the computer or mobile devices. However, these new technologies develop at ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

Mozilla has launched a usability test plug-in for its open-source Firefox browser, in a bid to make testing and user feedback easier and more attractive. Test Pilot, an add-on for Firefox 3.5, was ...