Jerry Cao is a content strategist at UXPin — the wireframing and prototyping app — where he develops in-app and online content for the wireframing and prototyping platform. For details and visuals of ...

Let's suppose that the "usability" mantra you've heard over the past few years has finally convinced you that conducting user research with your target audience is an essential aspect of your ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

Usability testing is an invaluable research method that involves observing representative users interacting with your product to assess how easy or difficult it is to use. The key benefits of this ...

Consumers consistently attempt to keep pace with developing digital technologies by creating new ways to navigate through the computer or mobile devices. However, these new technologies develop at ...

Mozilla has launched a usability test plug-in for its open-source Firefox browser, in a bid to make testing and user feedback easier and more attractive. Test Pilot, an add-on for Firefox 3.5, was ...

Even as an experienced information architect, I know that I will never get the design precisely “right” the first time. I always use paper prototypes to walk through a design. But even a design that ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

Despite federal rules meant to ease the use of electronic health-record systems, many developers of popular EHRs are falling down on reporting and meeting federal design requirements, according to ...