On November 30, 2023, India’s Central Consumer Protection Authority notified guidelines for the prevention and regulation of dark patterns deployed in advertisements and user interface of apps, and ...
The second reason for managers to eschew dark patterns is that they can hurt their firms’ long-term interests. Consumers ...
Health-tech apps had the highest number of deceptive practices that manipulate users to make unintended purchases, followed by travel booking and fintech apps, a study by the Advertising Standards ...
New Delhi: The Central Consumer Protection Authority (CCPA) has directed all e-commerce platforms to conduct self-audits within three months to identify and remove “dark patterns” — deceptive design ...
The signup page for an Amazon Prime account says that it’s only $14.99 a month, and consumers can cancel anytime. But the steps to canceling a subscription can be so burdensome and tricky to navigate ...
In a sweeping settlement announced Monday, the Federal Trade Commission fined Epic Games a whopping $520 million after accusing the Fortnite-maker of a variety of unsavory business practices. The ...
User interface design expert Billy Hollis is annoyed when he spots even tiny application tweaks that could improve the intuitive experience for users. He finds them everywhere, even in our favorite ...
The Zimbabwe Independent on MSN

The dark patterns of chatbots

These outcomes force a tough question: are designers and product teams inadvertently engineering pathways to psychological harm? SOMETHING peculiar and rather unsettling is happening to many people ...