Value stream maps are a visualization of everything needed to complete a deliverable. A value stream map visualizes the start and end of a project. A process map is a visualization of everything ...

This is Part 1 of a two-part series related to how enhancing your value stream mapping activities can benefit your IT service management (ITSM) improvement effort. Many things have been written about ...

What Is Value Stream Mapping (VSM)? What is a value stream? A value stream represents the series of actions an organization takes to design, create, and deliver a product or service to its customers, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The decades-long rush of businesses to digitize their business processes shows no sign of ...

In my last Forbes piece, I discussed treating digital transformation with greater urgency. A key point in my argument was that software is fundamental to nearly every industry, and by definition, ...

Now is the time for IT Leaders to better understand the five levels of VSM maturity. Where are you on your VSM journey? New research 1 underscores the common challenges many enterprises face in ...