Mobile devices are now the primary gateway to the web, with 98% of global internet users accessing it through mobile phones.

At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

Enterprise-software giant Oracle has embedded social-networking functions into its latest CRM offerings, allowing the applications to emulate social-networking sites. At a briefing in the Philippines ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Sage Software has announced a strategy revamp which will see Web 2.0 functionality merged into its CRM products in an attempt to take on stalwarts Microsoft and Salesforce.com. Sage's new CRM ...

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Hard work used to be the remedy for all business ills. Sales down? Make more calls. Take more trips. Shake more hands. Costs rising? Squeeze your suppliers. Cut out the deadwood. Trim the expense ...

-Innovative data import solution increases usability and simplicity of online CRM, web CRM and small business CRM system- Paterson continues: "Intelligent Import does not mandate that the data has to ...

Deal to buy the specialist in promoting sports and entertainment events will enable SAP users to aim event pitches at individual customers SAP plans to extend its CRM offering with the acquisition of ...