Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing ...

These tools provide help desk ticketing, IT asset management and more.

According to eStreamDesk.com, the answer is their simple cloud-based help desk and ticketing system, which creates support tickets from a variety of different sources, including emails and social ...

Zendesk essentially offers a Web-based help desk online ticketing system for customer support. The new integration enables users to turn a Tweet into a Zendesk ticket. You can also respond ...

SolarWinds has launched a relatively low-cost IT help desk package. SolarWinds Web Help Desk combines a ticketing system (with automatic email to ticket conversion), performance dashboards ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of ...

The Anne Arundel County School District sees Web self-service as a complement to its help desk software and plans to implement a self-help knowledge base and Web-based self-service ticketing system.

3am Labs extended its line of remote management products on Monday, delivering a Web-based help desk platform that allows administrators to gain control of a remote system to resolve problems ...

The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billion by 2031. This remarkable expansion, driven by the benefits of ...

USASAC's finance division designed crafted and implemented a unique Foreign Military Sales specific web-based help desk for the General Funds Enterprise Business Systems, commonly known as GFEBS.