Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing system ...
RUSE, BULGARIA / ACCESSWIRE / January 26, 2015 / Help desk software maker, eStreamDesk, announced the launch of their new online help desk software. The new program is designed to help users manage ...
SolarWinds has launched a relatively low-cost IT help desk package. SolarWinds Web Help Desk combines a ticketing system (with automatic email to ticket conversion), performance dashboards, automation ...
Wausau provides check processing and bill payment software to more than 800 financial institutions worldwide. To allow the firm’s 83 support staffers to work from home when needed, Nohelty switched to ...
Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...
The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billion by 2031. This remarkable expansion, driven by the benefits of ...
Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...
REDSTONE ARSENAL, Ala. - The U.S. Army Security Assistance Command's G-8 (Resource Management) finance division designed, crafted and implemented a unique Foreign Military Sales specific web-based ...
As more and more consumers turn to Twitter to express their woes about brands and customer service, companies need to keep an eye on the social network to monitor and respond to these conversations ...
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