“Galaxy understands the loss in productivity that results from field technicians waiting on hold for support,” said Robert Laughlin, President, Galaxy Control Systems. This new web-based tool ...

The Microsoft Security Alert Tech Support Scam is a web browser based scam that tries to trick you into calling a remote support number. This alert states that a virus has been detected on your ...

This guide teaches you how to remove Your device is under threat Tech Support Scam for free by following easy step-by-step instructions.

In a new trend, Windows tech support scams have gone home-grown, with twists that include bogus warnings from malicious websites urging users to call a toll-free number for "help." ...

Tech support scams became common in 2010, picked up enough steam in 2011 to prompt a real alert from Microsoft about the practice, and in 2012 triggered an investigation by the U.S. Federal Trade ...

It is plain to me that tech-support outsourcing has terrorized more families than Al-Queda ever has. For these companies to screw Americans while displaying flag decals on their trucks is the ...

AppDirect, the well-funded marketplace for selling cloud services, today announced that it has acquired the Montreal-based tech support company Radialpoint. Based on this acquisition, AppDirect ...

Search terms such as 'Google support', 'Apple support', 'Microsoft outlook login support', and 'Facebook password recover' returned Bing ads for multiple third-party tech support services.

What about tech support? Is it possible that an AI might be able to help people with technical issues better than humans? My first answer was no way, but then I was painfully reminded of something.