Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...

CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

Cisco warn of new vulnerability in Webex for BroadWorks The flaw allowed threat actors to steal sensitive files remotely A fix was already deployed, and users should update immediately Cisco has ...

STOCKHOLM/SAN FRANCISCO (Reuters) - Cisco's video-conferencing app Webex clocked 590 million participants in September and is on track to record over 600 million this month, nearly double the numbers ...

Applause, which provides digital quality and crowd-sourced testing, has worked with Cisco to ensure ongoing accessibility assessments of Webex Suite and to achieve consistent conformance with Web ...

NEW YORK, March 15 (Reuters) - Network equipment maker Cisco Systems said on Thursday it would buy WebEx Communications Inc. , which specializes in software that helps businesses collaborate, for $2.9 ...

US communications giant Cisco has announced the expansion of its Webex Calling and Webex Contact Centre services in India, enabling businesses to scale seamlessly while ensuring secure, flexible and ...