Assertive communication is an essential skill that can help you express your thoughts and needs clearly and respectfully ...

Do you know the difference between passive, aggressive, and assertive behavior? Many of the questions and comments I receive from women are around understanding the difference between passive, ...

Why do some women choose silence to avoid relationship conflicts? Discover the reasons, the impact, and how to learn ...

We've all been there: a potentially heated moment with a boss or a coworker where voices might start to rise, and tempers might flare. In the world of work, it's crucial to find effective ways to get ...

I rarely disagree with the opinions expressed by columnist Lucy Kellaway. In a recent column, "The sheer bliss of just saying no", she wrote: "Yes can be said by any old fool, while no requires ...

Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...