ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...

Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agents to ...

New BeyondTrust Remote Support integration with ServiceNow enables support desk efficiencies, faster incident response, and improved “first call” resolution Extended integration introduces new ...

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2020 Gartner Magic Quadrant for the CRM Customer ...