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Every potential cause in a given process is identified and analyzed to ensure the organization is treating the disease, rather than just the symptoms. Reactive vs. proactive problem management ...

Businesses must emphasize the importance of clear processes for requesting, reviewing, approving, and implementing changes, rigorous testing and validation, and continuous improvement to ensure ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

The steps taken by law firms to engage their change management process to Plan, Build and Deploy new legal tech solutions are critical. Change management is like a prism — depending on one’s frame of ...

Whether we like it or not, change is constant. As a society, we all experienced—and continue to experience—changes in our workplaces due to the Covid-19 pandemic. Organizations needed to make quick ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...