What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

What is Microsoft Dynamics ERP? ERP or enterprise resource planning is business process management software which helps in managing and integrating a company’s finance, business chain, operation, ...

Learn why a customer relationship management (CRM) system is essential for enhancing relationships and driving sales, and explore the key features, types, and advantages of a CRM system. A CRM system ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Dynamics 365 offers AI-powered ERP and CRM applications to help you better manage sales, service, finance, and supply chain operations. Use them individually or together to connect teams, processes, ...

Microsoft's CRM team wasn't kidding when it said last year it was going to put the pedal to the metal and start doing updates more frequently. The group is on track to deliver two major updates to its ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Companies often target all customers equally, irrespective of their needs, and this often leads to resource allocation inefficiencies and customer dissatisfaction. CRM is a software which helps ...