Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to ...

You’ve heard of probable cause. You’ve found the root causes of problems. But what is plausible cause, and why should we care? After all, plausible cause isn’t even an entry in my favorite dictionary ...

Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

Eric Jones, senior network engineer at VF Corp. in Greensboro, N.C., says applying quick fixes to a Web performance problem isn’t a real solution. What’s critical is root-cause analysis, he says. And ...

The Public Company Accounting Oversight Board wants accounting firms to get to the root of their problems. In a new report, "Root Cause Analysis – An Effective Practice To Drive Audit Quality," board ...