Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Industries around the world depend on a variety of services and products to fulfill their ...

Federal government and key stakeholders in the public sector have urged civil servants across Ministries, Departments and ...

Every great service story begins with a person who cared enough to make things right. Every year, Customer Service Week ...

At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping ...