This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. We live in a time when data is both overabundant and ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. In my first post about topic models, I discussed what topic models are, how they ...

There is a lot of interest in using AI within enterprise communications, and there are certainly a lot of new use cases emerging. My favorite use case works with voice and digital channels, agents, ...

Nobody likes a Monday morning quarterback. He’s the guy who always knows exactly how to run a play to score a touchdown…the day after the game. As much as the postgame know-it-all gets under ...

Describe the concept of topic modeling and related terminology (e.g., unsupervised machine learning) Apply topic modeling to marketing data via a peer-graded project Apply topic modeling to a variety ...

Text mining is a computer technique to extract useful information from unstructured text. And it's a difficult task. But now, using a relatively new method named topic modeling, computer scientists ...