This story “ Computer troubleshooting vs. finding a quick solution,” was originally published at InfoWorld.com. Read more crazy-but-true stories in the anonymous Off the Record blog at ...

LookInMyPC is also a great tool for diagnosing computer issues, especially if you're troubleshooting an unfamiliar computer.

Don't panic when your computer won't power on. This comprehensive guide provides expert tips and tricks to troubleshoot the issue.