WANT a flexible job, with hours to fit you? Or are you looking for a fast track into management? Then consider stepping into Customer Services. Discover thousands of open UK job vacancies on The Sun ...
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The human touch an app cannot replace: Why customers bring this bank representative coffee and cake
One name appears repeatedly: Ms Sonia Ashok Menon. For Ms Sonia, 36, every customer represents more than just a transaction – ...
Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.
Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...
I recently worked a shift in our company’s customer service operation. With the help of two very patient colleagues, I processed tickets and toggled among four software tools (the actual reps use at ...
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