Discover how a powerful knowledge base can be your secret weapon for bettering customer service, agent satisfaction, and your business’ bottom line. Knowledge is power, especially in customer service.

As the saying goes, you don’t know what you don’t know. In a marketing, advertising or public relations agency, there are so many different departments, teams and “moving parts” that new and ...

As companies look to implement GenAI solutions into their technology stack, knowledge bases are proving to be a good place to start. However, companies will not be able to take full advantage of all ...

According to the latest data from the open-source community, the enterprise-level AI Agent platform MaxKB has garnered widespread attention on GitHub, with its Star count reaching thousands and total ...

At its first developer event, OpenAI also introduces a more powerful large language model called GPT-4 Turbo and a way for users to create custom chatbots, called GPTs. When he's not battling bugs and ...