This is a preview. Log in through your library . Abstract Business theories often specify the mediating mechanisms by which a predictor variable affects an outcome variable. In the last 30 years, ...
A Process Investigation of Realistic Job Previews: Mediating Variables and Channels of Communication
A laboratory experiment was conducted to investigate the role of three possible mediating variables (job attitude, job knowledge, and job acceptance intention) to explain the effects of realistic job ...
ABSTRACT: This study examines the interaction between post-sales service quality and brand image in shaping customer loyalty within Malaysia’s national automotive sector. Grounded in SERVQUAL, ...
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