Once you have determined your research question, the next step is to decide on a research design. As random assignment tends to be challenging in SoTL, most projects tend to fall into the ...

There are several contexts in which randomization in research design is not possible. Researchers may be interested in the effects of large-scale events or policy initiatives, or of complex causal ...

Customer Relationship Management (CRM) systems require extensive configuration during which users come into extensive contact with the technical implementation team. Previous research examining other ...