This demo should have Nao picking up your intent and replying according to your trained agent using dialogflow. First, you need to obtain your own keyfile.json from Dialogflow and place it in a ...

In part one of this series, we discussed conversational AI and described the principal capabilities Google Contact Center AI (CCAI) provides: Virtual Agent, Agent Assist, and Conversational Topic ...

First, you need to obtain your own keyfile.json from Dialogflow and place it in a location that the code at line 41 can load. How to get a key? See https ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

In our latest installment of this multipart series on building intelligent bots using Google Dialogflow and Contact Center AI (CCAI), we discuss how the engagement surface determines whether or not to ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

The conversational AI market is growing rapidly. The global chatbot market is projected to reach $1.3 billion by 2025, up from $190 million in 2020, according to the Markets and Markets report. Two ...