The North Carolina DMV has seen a deterioration in customer and employee experience, with increased wait times, workload, and ...

Boliek’s report calls for making the DMV a freestanding agency and for overhauling its operations, but eventually it lands on ...

Pyrtle is backing a bill to help with the DMV backlog. The bill allows drivers who come in simply to get a REAL ID to change ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

State leaders agree that a fix is needed to address the continued backlogs at North Carolina DMVs, but disagree on the ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

Dear Editor, State Auditor Dave Boliek released two audits of the NC DMV this week, delivering on a key campaign pledge only ...

They went on to say the NC DMV is working to improve the experience of customers, stating that recent changes allow walk-in ...

Despite the state auditor’s office recommending a split between the DMV and NCDOT, the NCDOT said it disagrees with the recommendation and claimed “enhanced collaboration” between the two is ...

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...

Every time I came, it’s in and out." says Margaret Allen, DMV Customer.My experience overall it wasn’t terrible.” said Thomas Volpi, DMV Customer.They’re booke ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.