The North Carolina DMV has seen a deterioration in customer and employee experience, with increased wait times, workload, and ...

Officials are concerned about immunization rates as school gets back in session; new litters of red wolves bring hope for the endangered animal; and an audit ...

Aubrey Wheeler is just one of 120 people a day who are moving to the Charlotte area and getting introduced to the state’s DMV ...

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers ...

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

Every time I came, it’s in and out." says Margaret Allen, DMV Customer.My experience overall it wasn’t terrible.” said Thomas Volpi, DMV Customer.They’re booke ...

State leaders agree that a fix is needed to address the continued backlogs at North Carolina DMVs, but disagree on the ...

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...