The software company believes its recently launched Agentforce will not only find diverse applications in marketing, sales and commerce – but will also help it win business from Microsoft. Salesforce ...

Salesforce CEO Marc Benioff has long touted the company’s advantage when it comes to enterprise AI, pointing to the sheer amount of data it has access to. Its new platform Agentforce looks to ...

Salesforce has updated its Einstein machine learning platform with new predictive insights and chatbot capabilities, the firm announced at the Dreamforce 2017 conference in San Francisco on Monday.