The 2025 Store Experience Study examines technology advances that are impacting store operations, growth plans, budgets and purchases for 2025 and beyond. The 2024 State of Returns report by ...

A specialty fitness shoe retailer is enabling store employees to provide customers a connected in-store experience. A fast-casual restaurant chain seeks to obtain better enterprise insight and ...

Close to three-in-10 (28%) respondents plan to remain loyal to their preferred brands. However, when asked the best ways to keep them brand-loyal, respondents were most likely to cite frequent ...

Chipotle Mexican Grill made a series of leadership announcements, including the departure of a longtime company executive and the appointment of a new COO. Chipotle Mexican Grill is adding a new ...

eBay says that more than 10 million sellers worldwide have already used its AI features, creating more than 100 million listings using AI and generating billions of dollars in gross merchandise ...

Over the past five years, we’ve seen profound shifts in the way consumers interact with brands, driven by rapid changes in technology, economic shifts and an overall feeling of instability in ...

While tariffs are top-of-mind, the majority (33%) of respondents cited competitive pricing pressures as their primary pricing challenge in 2025. Looking ahead 12-24 months, both "competitive price ...

Ix joined Big V in 2019, and has held several roles prior to being promoted to executive VP of leasing. Before joining Big V, he spent nearly a year and a half at JLL as senior VP of retail, and ...

After launching its “Birthday Parties” offering in stores last year, Michaels said it hosted nearly 5,000 parties in the U.S. and Canada in 2024. It is releasing new seasonal themes for spring ...

Consumer spending was stronger than expected in March, fueled by surging auto-related sales as consumers looked to get ahead of potential tariff-related price increases. The imposition of tariffs ...

The criminal rings use the profits from retail theft to support larger illicit activities such as human trafficking, gun smuggling, narcotics, and terrorism, Hanson added. David French, VP of ...