At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

CRM options, both old and new. Find one that fits your practice. Every once in a while an idea for a software solution catches on and spreads from one software maker to others. Such has been the case ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses grow when they maintain healthy relationships with their ...

Every great business starts with a strong relationship; if your goal is to build a sustainable business, then constructing solid relationships is critical. Building a solid relationship begins with ...

Web-based CRM also enables agents to escalate calls to more experienced employees. For example, Oracle (Redwood City, CA) works with the US Navy's Department of Personnel, which opened a call center ...

SunGard has launched Investran CRM, a Web-based customer relationship management solution designed for private equity and other alternative asset managers. Integrated with SunGard's Investran ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...

Fidelity Introduces Web-Based CRM and Financial Planning Offerings Through relationships with Oracle and Emerging Information Systems Inc. (EISI), Fidelity Investments will introduce customized and ...

The best CRM software can boost the quality and quantity of your business relationships if chosen and utilized correctly. Customer relationship management (CRM) covers all the tools, techniques, and ...