MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

Salesforce, Inc. CRM posted strong results in its AI and Data Cloud businesses. In the second quarter of fiscal 2026, the company's Annual Recurring Revenue (ARR) from AI and Data Cloud reached $1.2 ...

Think about your CRM incidents ... a canonical data model around that. But the most important part is what kind of insights and actions could I determine and glean -- as a next step along that data ...

Learn how Slack conversation data can be used to feed AI agents with the right context for better results, thanks to new ...

Traditional capacity planning won’t work in the era of agentic AI, where autonomous systems interact, collaborate, and make ...

Pages Latest Report] According to a market research study published by Custom Market Insights, the demand analysis of Global ...

An AI data pipeline is a system that automatically moves data from its raw collection stage all the way through to training ...

When you rank leads using lead scoring, you can better determine conversion point thresholds and increase sales efficiency. Learn how to score leads.

Rocket CRM announced today the launch of a partnership designed to provide integrated marketing automation and seamless CRM ...

Discover the challenges faced by MarTech leaders in managing data fragmentation and how Customer Data Platforms (CDPs) offer ...

As AI becomes deeply integrated into businesses, the question is no longer how to use them, but whether any sensitive data ...

Rocket CRM has released a set of enhancements to its marketing automation system within its customer relationship management (CRM) platform. The new functionality is intended to allow organizations to ...