MRM MENAT's Seton Vermaak explains why the future of CRM lies in the fusion of behavioural data, CX, and business model ...

As healthcare entities move towards the deployment of artificial intelligence (AI) models to streamline patient engagement, being acquitted of good customer relationship management (CRM) system data ...

AI, particularly generative AI (GenAI), is rapidly transforming pharma. Its adoption in marketing and sales has more than doubled, with use cases ranging from intelligent content generation and ...

The ultimate test of a company’s ability to adapt this year lies in how well its team and operations adjust to a remote work model, especially if the shift from office to remote was an unexpected ...

HubSpot Inc. (NYSE:HUBS) is one of the best technology stocks according to Wall Street analysts. Earlier on June 4, HubSpot announced the launch of its Deep Research Connector with ChatGPT, which made ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Admittedly, some of these business tools should be more of a security priority than others. CRM ...

Salesforce, Inc. CRM posted strong results in its AI and Data Cloud businesses. In the second quarter of fiscal 2026, the company's Annual Recurring Revenue (ARR) from AI and Data Cloud reached $1.2 ...

Agentforce, Salesforce's artificial intelligence assistant platform, aims to revolutionize customer service and administrative tasks by automating processes that traditionally required human ...

A CRM cycle is essential for businesses looking to effectively manage their customer relationships and drive growth. This process involves progressing through various stages to achieve success. When ...